Privacy Policy

Effective Date: February 25, 2026

Product: TRUE ISTEKHARA (Expert Guidance Application)

Company: Stellar Insight Private Limited

Developer: Celestial IT Verse Pvt Ltd

Website: trueistekhara.com

1. Introduction

TRUE ISTEKHARA (“App”) is a digital platform that connects users with verified expert advisors for structured spiritual and personal guidance.

This Privacy Policy complies with:

• Digital Personal Data Protection Act, 2023 (DPDPA)
• Information Technology Act, 2000
• Applicable Indian laws

By using the App, you agree to this policy.

2. Information We Collect

2.1 Personal Data

2.2 Sensitive Personal Data

Consultation data may include sensitive personal details.

• Encrypted in transit (TLS)
• Encrypted at rest (AES-256)
• Access restricted to assigned advisors

We do NOT collect religion, caste, biometric, or government IDs unless voluntarily provided.

3. How We Use Your Data

• Service Delivery: Assign advisors & deliver consultations
• Payments: Process transactions
• Communication: Updates, reports, notifications
• Improvement: Analytics & enhancements
• Compliance: Fraud prevention & legal obligations

4. Data Sharing

• Advisors: Only required consultation details
• Service Providers: Payment, hosting, security
• Legal: Authorities when required

5. Data Security

• AES-256 encryption
• TLS secure transmission
• Role-based access
• Multi-factor authentication
• Monitoring & logging

6. Data Retention

• Consultation data: Up to 3 years
• Transactions: Up to 7 years
• Accounts: Until deletion/inactivity

7. Your Rights

• Access your data
• Correct data
• Request deletion
• Withdraw consent
• File grievances

Email: support@trueistekhara.com

8. Children’s Privacy

This App is strictly for users aged 18+.

9. Cookies

• Essential cookies
• Analytics (anonymized)
• Preferences

10. Third-Party Links

We are not responsible for external websites.

11. International Transfers

Data is primarily processed in India and complies with DPDPA rules.

12. Policy Updates

Updates will be posted on the App/Website. Continued use = acceptance.

13. Grievance Redressal

Data Protection Officer
Stellar Insight Private Limited

Email: support@trueistekhara.com

14. Contact Information

Stellar Insight Private Limited

Website: trueistekhara.com

Email: support@trueistekhara.com